Contact Us - Sporty

💬 Have questions, feedback, or need assistance? We'd love to hear from you! The Sporty team is committed to providing excellent support and continuously improving your experience.

Get in Touch

Choose the best way to reach us based on your needs:

📧

Email Support

For general inquiries, technical support, or feedback

Send Email

🐛

Bug Reports

Found a bug? Let us know so we can fix it

Report Bug

💡

Feature Requests

Have an idea for a new feature?

Suggest Feature

📬 Contact Information

Email: kicksetgoo@gmail.com

Application: Sporty - Sports Facility Management

Response Time: We typically respond within 24 hours

What We Can Help With

Our support team can assist you with:

Technical Issues: App crashes, bugs, or performance problems
Booking & Reservations: Questions about court bookings and scheduling
Account Management: Profile updates, login issues, or account settings
Facility Owner Features: Help with managing courts, bookings, and earnings
Payment Questions: Billing inquiries or payment issues
Game Invitations: Issues with sending or accepting game invites
Location Services: GPS or location-related problems
Feedback & Suggestions: Your ideas to improve Sporty
Privacy & Security: Questions about data privacy and security practices
General Inquiries: Any other questions or concerns

⚡ Before Contacting Us

For faster support, please check our FAQ section below or try these quick fixes: restart the app, check for updates, or verify your internet connection.

Frequently Asked Questions

How do I book a court?

Browse available courts in the Courts tab, select your preferred court, choose a time slot, and tap "Book Now". You'll receive a confirmation once your booking is complete.

How do I become a facility owner?

You can add your facility through the app by going to Profile > Switch to Owner. Fill in your facility details, upload photos, and your court will be available for bookings after approval.

Can I cancel a booking?

Yes! Go to your Bookings tab, select the booking you want to cancel, and tap "Cancel Booking". Please note cancellation policies may vary by facility.

How do game invitations work?

After booking a court, you can invite friends to join your game. They'll receive a notification and can accept or decline the invitation. All participants will see the game details in their bookings.

Is my data safe and private?

Absolutely! Sporty takes your privacy seriously. We use industry-standard encryption and security practices to protect your data. We never share your personal information with third parties without your consent.

Why isn't location working?

Make sure you've granted location permissions to Sporty in your device settings. Go to Settings > Privacy > Location Services > Sporty and select "While Using the App".

Feedback & Reviews

We greatly appreciate your feedback! If you enjoy using Sporty, please consider:

⭐ Leaving a 5-star rating on the App Store or Google Play
📝 Writing a review to share your experience with others
📧 Sending us your success stories and how Sporty helps you
💬 Recommending the app to friends and fellow sports enthusiasts

Business Inquiries

For partnership opportunities, business inquiries, or press requests, please contact us at:

Email: kicksetgoo@gmail.com

Subject: Business Inquiry - Sporty